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Updated on 31 Dec 2021.

Happy New Year!

We are grateful that we are here and you are here. 

A little announcement, we will only be making pineapple tarts for January 2022. Due to manpower shortage, all birthday cakes are put on hold. 

We will also be taking a 2 weeks break in early February for CNY break. 

 

Pre-order for pineapple tarts is open from now to 18 January 2021. 

Pick up or car delivery will only be on Friday, Saturday and Sunday starting from 14 January 2022, afternoon 2-5pm.

 

Outstation courier will be available weekly by batch starting on 17 Jan week.

For pick up in our private studio, we are searchable in Waze and Google Map. Pick up will be by appointment only. There might be occasion where several clients arrived at the same time, kindly practice social distancing and wait for awhile before coming up. 

For curbside pick up, please call us when you have arrived. Please wait in the car for 5-10 mins patiently for us to pack and bring down your order to you. 

Delivery fees by car are chargeable unless your order meet our free delivery order threshold. We deliver within 50 km radius from our studio in Klang Valley (Kuala Lumpur, Selangor & Putrajaya). Delivery is outsourced to DeliveryIt - a third party vendor. We practice contact-less delivery as much as we can, please indicate to our delivery partner where they should leave your order. 

Outstation courier - Please only choose product with courier in its product name. We are courier to whole Malaysia except Kuala Lumpur, Selangor and Putrajaya. Please take note that our  pineapple tarts are perishable food, we have no control on the efficiency and timeliness of courier service company. Before you place your order, please understand that there are risks of delay and throwing. We will not be held responsible if there is damage to the pineapple tarts from courier or the product has passed its recommended consuming period due to courier delay. Please order at your own risk.

GDex is our courier partner.

Courier fees (RM) West Malaysia East Malaysia
1kg 20 60
2kg
3kg 27 75
4kg 90
5kg 35 110
6kg 125

 

All orders will have to be placed through our website.

Please do not mix "Pick up or Car delivery" products with "Outstation Courier" products, shipping fees won't be able to show. 

1 order can only has 1 delivery/courier address. If you are ordering as gifts for your friends and family, you will have make multiple order entries. You may also leave your message in "Special Instructions to Seller" in shopping cart page and we will handwrite it for you :)  

If you have more than 10 addresses to send to, please list your addresses in excel and email to rinzbakes@gmail.com. We can try our best to help you place your orders. Please bear in mind that we will need some time to revert you. 

A minimum 7 days notice in advance is needed for all orders. We do recommend placing your order as early as you can to book your slot. Once our capacity is full on a particular day/week, we will not be accepting any new order on that day/week. Days that are full will be greyed put, you won't be able to select it as your collection/delivery day. 

We have 3 payment methods via IPay88:

  • Credit Card - Visa, Mastercard and UnionPay 
  • Bank transfer - all major banks in Malaysia 
  • E-wallet - Grab Pay, Boost, MAE and Touch N Go 
  • Buy now pay later - Atome

No hard copy invoice will be included in the fulfillment. Don't worry ;)

We adhere to strict SOP such as sanitised all surface and contact areas 2 times a day, mask wearing, practice social distancing and frequently wash and sanitised our hands. 

If you have any questions, please feels free to contact us at 03-9054 8812 or WhatsApp us. 

Please follow our Instagram and Facebook for more updates and promotion.

Thank you for reading. Stay Safe!