Delivery


During COVID-19 Pandemic

We offer cake delivery service within Klang Valley. Self pick up is free. If you prefer to arrange your own delivery service, please choose pick up and leave a remark on which runner company you are engaging (Lalamove or MrSpeedy or Grab Express) in your order. 

Delivery fee is calculated by distance from our private studio to the recipient's address. Maximum delivery distance is 50 KM. 

Our cakes are delivered in purpose-built insulation bag to ensure our cakes are always chilled, even in transit. All deliveries are done by cars and by a third party delivery company - DeliverIt. 

Delivery time slots are 1030am -1230pm or 2pm-5pm on our operating days. However, timing might change due to our route planning or unexpected road condition. You will be informed if there's any changes to the delivery timing.

Once your order is out on delivery, you will receive an sms informing your order is on the way. Our delivery partner's sms provides real time tracking of your order. On some occasions, our delivery partner might call you using a US number, please pick up. They are calling from a logistic software and no phone charges will be incurred to you. 

If you are sending a cake to your loved ones, please make sure the recipient is expecting us during the delivery date and time. We will not be able to wait more than 15 minutes at the recipient's address. If re-delivery is needed, a re-delivery fees of minimum RM20 will be applied and is subject to the distance of the re-delivery. Re-delivery will subject to runner's availability and schedule.

  

Zone Distance from our private studio Delivery Fee Free delivery if spend
1 0.1-9km RM6 Rm200 and above
2 10-14km RM13 Rm300 and above
3 15-19km RM18 Rm350 and above
4 20-24km RM23 Rm450 and above
5 25-29km RM27 Rm550 and above
6 30-34km RM31 Rm600 and above
7 35-39km RM36 Rm650 and above
8 40-44km RM41 Rm700 and above
9 45-50km RM46 Rm800 and above